return policy

store credit issued on all returns

returns:
 - items in original condition with tags 
 - damaged items
 - damaged items need to be notified to mum & me within 48 hours of delivery (contact us at mumandmeleeds@gmail.com)
if an item is damaged, we will issue a replacement free of charge and pay for shipping. if a replacement is unavailable, store credit will be provided toward future purchases. store credit can be used online and in-store.
 
unreturnable:
 - undergarments
 - used merchandise
 - used merchandise includes: worn clothing/bags, opened & used products, etc.
 - seasonal merchandise

thank you for shopping at mum & me mercantile!